The IT Support Plan gives you ongoing remote tech help without the per-visit costs. Whether your computer is running slow, you’ve got a virus, or you just need help setting something up \u2014 you reach out and we take care of it.<\/p>\n
Remote support \u2014 Up to 1 remote session per month covering Windows and macOS software issues, slow startup, printers, cameras, and peripherals.<\/p>\n
Security \u2014 Virus and malware removal, antivirus setup, and practical advice on staying safe online.<\/p>\n
Maintenance \u2014 OS updates, junk file cleanup, and a device health check to keep things running smoothly.<\/p>\n
Phone & tablet support \u2014 Android phones, tablets, and TV boxes: initial setup, bugs, storage, and update problems.<\/p>\n
Online accounts \u2014 Help with Gmail, Outlook, Netflix, YouTube, Smart TVs, password recovery, and more.<\/p>\n
Backup & recovery \u2014 Help setting up local or cloud backups, and file recovery assistance where possible remotely.<\/p>\n
Cloud storage \u2014 500 GB of personal Dropbox storage, synced across your devices. Available on 6-month and 12-month plans.<\/p>\n
Priority support \u2014 Response within 24\u201348 business hours, with evening and weekend availability by appointment.<\/p>\n
Yearly plan exclusive perks \u2014 10\u201320% off all hardware repairs, discounts on select products in our shop, and a free annual device check-up (valued at $50).<\/p>\n
All plans are non-refundable. Unused sessions don’t carry over. Not included: at-home visits, complex hardware repairs, full OS reinstalls, and coverage beyond 3 devices \u2014 all available as paid add-ons.<\/p>\n","protected":false},"excerpt":{"rendered":"
Remote tech support for your home devices.<\/p>\n
Up to 1 session per month, security help, maintenance, and priority response.<\/p>\n
Longer plans unlock Dropbox cloud storage and exclusive member perks.<\/p>\n
Choose the plan that fits your needs.<\/p>","protected":false},"featured_media":105,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"product_brand":[],"product_cat":[48],"product_tag":[129,130,133,131,132,128,127,134],"class_list":{"0":"post-1537","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-it-service","7":"product_tag-abonnement","8":"product_tag-it-support","9":"product_tag-plan","10":"product_tag-remote-support","11":"product_tag-subscription","12":"product_tag-support-a-distance","13":"product_tag-support-informatique","14":"product_tag-tech-support","16":"first","17":"instock","18":"taxable","19":"shipping-taxable","20":"purchasable","21":"product-type-variable-subscription"},"_links":{"self":[{"href":"https:\/\/jktechsolutions.ca\/fr\/wp-json\/wp\/v2\/product\/1537","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jktechsolutions.ca\/fr\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/jktechsolutions.ca\/fr\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/jktechsolutions.ca\/fr\/wp-json\/wp\/v2\/comments?post=1537"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jktechsolutions.ca\/fr\/wp-json\/wp\/v2\/media\/105"}],"wp:attachment":[{"href":"https:\/\/jktechsolutions.ca\/fr\/wp-json\/wp\/v2\/media?parent=1537"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/jktechsolutions.ca\/fr\/wp-json\/wp\/v2\/product_brand?post=1537"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/jktechsolutions.ca\/fr\/wp-json\/wp\/v2\/product_cat?post=1537"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/jktechsolutions.ca\/fr\/wp-json\/wp\/v2\/product_tag?post=1537"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}