{"id":857,"date":"2026-03-27T11:44:02","date_gmt":"2026-03-27T11:44:02","guid":{"rendered":"https:\/\/jktechsolutions.ca\/?post_type=product&#038;p=857"},"modified":"2026-04-14T19:30:29","modified_gmt":"2026-04-14T19:30:29","slug":"annual-it-support-plan","status":"publish","type":"product","link":"https:\/\/jktechsolutions.ca\/fr\/produit\/annual-it-support-plan\/","title":{"rendered":"Annual IT Support Plan"},"content":{"rendered":"<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">The Annual IT Support Plan gives you a full year of hands-on remote tech help without the per-visit costs. Whether your computer is running slow, you&#8217;ve got a virus, or you just need help setting something up \u2014 you reach out and we take care of it.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Remote support<\/strong> \u2014 Up to 12 remote sessions per year covering Windows and macOS software issues, slow startup, printers, cameras, and peripherals.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Security<\/strong> \u2014 Virus and malware removal, antivirus setup, and practical advice on staying safe online.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Maintenance<\/strong> \u2014 OS updates, junk file cleanup, and a device health check to keep things running smoothly.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Phone &amp; tablet support<\/strong> \u2014 Android phones, tablets, and TV boxes: initial setup, bugs, storage, and update problems.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Online accounts<\/strong> \u2014 Help with Gmail, Outlook, Netflix, YouTube, Smart TVs, password recovery, and more.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Backup &amp; recovery<\/strong> \u2014 Help setting up local or cloud backups, and file recovery assistance where possible remotely.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Cloud storage included<\/strong> \u2014 500 GB of personal Dropbox storage, synced across your devices.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Priority support<\/strong> \u2014 Response within 24\u201348 business hours, with evening and weekend availability by appointment.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Member discounts<\/strong> \u2014 10\u201320% off all hardware repairs, discounts on products in our shop, and a free annual device check-up (valued at $50).<\/p>\n<hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Plan details<\/strong><\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"whitespace-normal break-words pl-2\">$179.99 + tax per year<\/li>\n<li class=\"whitespace-normal break-words pl-2\">1 user<\/li>\n<li class=\"whitespace-normal break-words pl-2\">Renews automatically after 12 months<\/li>\n<li class=\"whitespace-normal break-words pl-2\">Non-refundable after 14 days<\/li>\n<li class=\"whitespace-normal break-words pl-2\">Unused sessions don&#8217;t carry over<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Not included:<\/strong> at-home visits, complex hardware repairs, full OS reinstalls, and coverage beyond 3 devices \u2014 all available as paid add-ons.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A full year of remote tech support for your home devices.<br \/>\nUp to 12 remote sessions, security help, maintenance, priority response, and a free Dropbox storage.<br \/>\nRenews automatically after 12 months.<\/p>\n","protected":false},"featured_media":105,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"product_brand":[],"product_cat":[48],"product_tag":[],"class_list":["post-857","product","type-product","status-publish","has-post-thumbnail","product_cat-services-it-produits","first","instock","virtual","sold-individually","taxable","purchasable","product-type-subscription"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jktechsolutions.ca\/fr\/wp-json\/wp\/v2\/product\/857","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jktechsolutions.ca\/fr\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/jktechsolutions.ca\/fr\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/jktechsolutions.ca\/fr\/wp-json\/wp\/v2\/comments?post=857"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jktechsolutions.ca\/fr\/wp-json\/wp\/v2\/media\/105"}],"wp:attachment":[{"href":"https:\/\/jktechsolutions.ca\/fr\/wp-json\/wp\/v2\/media?parent=857"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/jktechsolutions.ca\/fr\/wp-json\/wp\/v2\/product_brand?post=857"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/jktechsolutions.ca\/fr\/wp-json\/wp\/v2\/product_cat?post=857"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/jktechsolutions.ca\/fr\/wp-json\/wp\/v2\/product_tag?post=857"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}