Description

The Annual IT Support Plan gives you a full year of hands-on remote tech help without the per-visit costs. Whether your computer is running slow, you’ve got a virus, or you just need help setting something up — you reach out and we take care of it.

Remote support — Up to 12 remote sessions per year covering Windows and macOS software issues, slow startup, printers, cameras, and peripherals.

Security — Virus and malware removal, antivirus setup, and practical advice on staying safe online.

Maintenance — OS updates, junk file cleanup, and a device health check to keep things running smoothly.

Phone & tablet support — Android phones, tablets, and TV boxes: initial setup, bugs, storage, and update problems.

Online accounts — Help with Gmail, Outlook, Netflix, YouTube, Smart TVs, password recovery, and more.

Backup & recovery — Help setting up local or cloud backups, and file recovery assistance where possible remotely.

Cloud storage included — 500 GB of personal Dropbox storage, synced across your devices.

Priority support — Response within 24–48 business hours, with evening and weekend availability by appointment.

Member discounts — 10–20% off all hardware repairs, discounts on products in our shop, and a free annual device check-up (valued at $50).

Plan details

• $179.99 + tax per year
• 1 user
• Renews automatically after 12 months
• Non-refundable after 14 days
• Unused sessions don’t carry over

Not included: at-home visits, complex hardware repairs, full OS reinstalls, and coverage beyond 3 devices — all available as paid add-ons.